Do I need to report sewer backups to SD1?

Yes, all sewer backups should be reported immediately to SD1, even repeated occurrences. Call our 24-hour emergency hotline; 859-578-7450 (Option 1) and we will send a crew out to investigate what caused the backup and will notify you about the results. 

Note: SD1 considers customers’ backup reports when prioritizing sewer improvement projects. If your property has experienced a sewer backup you may qualify for SD1’s Backup Assistance Program. Document the backup, begin cleanup, and call your homeowners insurance provider as soon as possible to report any damage. 

Show All Answers

1. Who is responsible for sewer backups?
2. Do I need to report sewer backups to SD1?
3. How do I cleanup a sewer backup?
4. How can I prevent sewer backups?