News Flash

SD1 News Flash

Posted on: November 15, 2021

Residential Customers: Prevent Leaks from Impacting Your Wastewater Bill this Winter

Leaky Sink News Flash

If you notice an unusually large increase in your water consumption, you may have a leak. A dripping faucet or running toilet may seem harmless, but even a small leak can waste a lot of water – and money. If you’re a residential customer, it’s time to learn the three R's of leak detection and management. 

This article will help you Reduce, Repair and Report leaks so you can help prevent their effect on your wastewater bills. 

Reduce waste

You can’t prevent all leaks from occurring, but you can reduce how much water is wasted by detecting leaks early. How?

Your first line of defense is to monitor your water bills. If you notice an abnormal increase, this may be a red flag of a leak somewhere on your property. Your local water district may also send you notification of a possible leak if a reading is unusually high compared to your average usage.

Proactively check your yard and home faucets, toilets and water appliances for signs of leakage. Signs may include: 

  • Muddy areas in your yard (this may indicate an underground leak)
  • Drips
  • Wet or damp floors
  • Property damage
  • Foul odors
  • The sound of running water

Test your toilets by putting a few drops of food coloring in the toilet tank (black coffee and toilet cleaner also work) and check back in about 20 minutes. If you see the coloring in the toilet bowl, you have a leak.  

Tip: Check for leaks when you normally check your smoke detector batteries- at least every six months. Many suggest doing this at the beginning and end of Daylight Savings Time.

Repair and document the leak

The good news is that most leaks are easy to fix and do not require a plumber. Now what?

Search online for plumbing solutions and document the repair. Be sure to keep pictures and receipts of the incident. If necessary, contact a plumber for help. 

Tip: If you need to replace a valve or other part, take a picture of your current plumbing and bring it to the hardware store. This will help you or the store associate find the right solution.

Report winter leaks 

November through April is a critical time to monitor and report significant leaks to SD1. Why?

SD1 strives to only charge for the services we provide - water that goes down the sewer system for cleaning. That is why we use a winter factor on wastewater bills. 

We determine your winter factor by working with your local water district to measure your water usage for a 90-day period between the months of November and April. The variable rate on your SD1 bill is then set in July for the following year based on your usage during this period.

We realize that leaks during this time may affect your water usage. If this happens, you can submit a Request for Final Determination Form on our website to let us know. Just select “Leak or Winter Factor Adjustment” and complete the form. Be sure to have your repair documentation ready and we will see if you qualify for a winter factor decrease. 

Additionally, if you later notice and fix a leak which occurred during these winter months, submit a form to let us know. We’re here to help. 

Reduce, repair and report leaks to help prevent them from affecting your wastewater bills during winter months.

Learn more about understanding your bill.  

Facebook Twitter Email

Other News in SD1 News Flash

Kids Explain News Flash Felix

Kids Explain: Wastewater

Posted on: November 10, 2021
PSP News Flash

Nature-Based Solutions in Kentucky

Posted on: November 8, 2021
Wilder EQ Tank Update november 5 2021

Wilder EQ Tank Project Update

Posted on: November 8, 2021