FORT WRIGHT, Ky. – Sanitation District No. 1 has launched a new enhanced website to improve the online experience for its customers and other stakeholders.
The site was built on a CivicPlus® platform, improving functionality, navigation and aesthetics for those seeking to conduct business with or find information about SD1.
Some of the highlights of the new site include:
- A mobile optimized design that ensures customers can easily navigate and interact with content from any desktop computer, smartphone or tablet, anytime and anywhere.
- The highest data security standards backed by a team of cybersecurity experts. CivicPlus offers 99.7% up-time in a tier II data center that is fully redundant, the support of multiple network providers, burst band-width, disaster recovery via geographically diverse data centers and defined RTO and RPO, and live 24/7/365 emergency support.
- An Alert Center that allows customers to be alerted with time-sensitive information and instructions using multiple channels, including the website, social media and email.
- Customizable profiles citizens can create to personalize their experience on the site, including signing up to receive notifications when news stories, Board agendas, etc., are posted.
CivicPlus® is the integrated technology platform for local government, working with over 3,500 local governments including municipalities, counties and municipal departments. CivicPlus® partners with over 60,000 local government users and its platform is utilized by over 75 million citizens.
About SD1
SD1 is responsible for the collection and treatment of northern Kentucky’s wastewater and also serves as the regional storm water management agency. SD1 is the second largest public sewer utility in Kentucky, serving more than 290,000 residents throughout Boone, Campbell and Kenton counties. SD1 maintains approximately 1,600 miles of sanitary-sewer system pipeline, 121 wastewater pumping stations, 15 flood pump stations, six package treatment plants, three major wastewater treatment plants, 416 miles of storm-sewer system and 31,106 storm-sewer structures.
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