Emergencies
If you have an emergency such as a basement back-up, flooding, sinkhole or odor, please call our 24-hour emergency hotline; 859-578-7450 (Option 1). Please note, Option 1 is for emergencies only. Staff monitoring this number cannot answer billing-related questions or take payments.
Form
Use the Contact Us Form to submit your questions and comments to SD1.
Email
Send an email to our Customer Care team.
Otherwise, see list to the left for specific departments.