News

Changes to Payment Options Start Jan. 1

11/15/2017 -
Beginning on January 1, 2018, customers who pay their SD1 bill by credit or debit card will also pay a $2.65 convenience fee per transaction. The same fee will apply to one-time e-check payments made over the phone and online. This is a pass-through fee that is charged by and goes directly to Paymentus, SD1’s third-party vendor.
 
Avoid this fee by setting up automatic withdrawal payments with your checking or savings account through Paymentus. Paymentus also offers easy ways to manage your account, including e-bills. Sign up by clicking on the Paymentus button in the menu to the left of this page.
 
SD1 is working hard to be as efficient and effective as possible while providing safe and reliable wastewater and storm water services. Convenience is important to many of our customers, and going forward, the cost of these conveniences will be paid only by those customers choosing to use those services. 

 Avoid fees by using these options to pay your bill:

  • Set up automatic withdrawal payments with your checking or savings account through Paymentus. Sign up  by clicking on the Paymentus button in the menu to the left of this page.
  • Pay by check or cash at SD1’s main office at 1045 Eaton Drive in Ft. Wright or at any Northern Kentucky BB&T branch location.
  • Pay by check through the U.S. Postal Service or using a designated drop-box. Drop-boxes are located at the Cold Spring branch of the Campbell County Library, the Northern Kentucky Water District main office in Erlanger or SD1’s main office.
  • Your bank may offer fee-free bill payment options. Check with your bank to learn more.



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