Strategic Business Plan

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A customer-centered and community-focused utility     
The staff of SD1 has worked with stakeholders throughout the community and across the organization to develop a new strategic business plan. The plan will help SD1 become a more customer-centered and community-focused utility. This plan includes long-term goals and strategies that will be implemented over time. 

Download SD1's Strategic Business Plan summary document to learn more.



MISSION:
Why we exist

To reliably provide the Northern Kentucky region with wastewater and storm water services to protect public health, property and the environment and to support the economic vitality of the community.

VISION: Our focus for the future
To be a customer-centered and community-focused utility by understanding and meeting the needs of our customers and addressing issues that are of strategic importance to the entire community.

VALUES: Principles guiding our actions
  • Accountability 
  • Collaboration
  • Customer Focus
  • Environmental Stewardship
  • Integrity
  • Safety
GOALS
Customer Satisfaction
Environmental Stewardship

Operational Efficiency and Resiliency
Stakeholder Support

Financial Viability 
Optimal Infrastructure Management

Workforce Dedication
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Copyright © 2010, Sanitation District No. 1 of Northern Kentucky | 1045 Eaton Drive, Fort Wright, Kentucky 41017 | 859-578-7450 | Map